Frequently Asked Questions (FAQs)
1. What sizes do you offer?
At Trinity, we offer a wide range of sizes to accommodate various body types and preferences. Our sizes typically range from XS to XL, but specific size availability may vary by product. Please refer to our size chart for more detailed measurements and guidance.
2. How do I determine the right size for me?
To ensure a proper fit, we recommend referring to our size chart, which includes detailed measurements for each size category. If you have specific questions about sizing or need assistance, feel free to contact our customer support team. We're here to help you find the perfect fit!
3. Do you offer custom designs or customization options?
While we primarily offer ready-to-wear designs, we may be able to accommodate custom orders or special requests depending on availability and design complexity. Please reach out to us directly to discuss your specific needs.
4. What materials are your leotards made of?
Our leotards are crafted from high-quality materials chosen for their comfort, durability, and performance-enhancing properties. Common materials include spandex blends, nylon, and polyester, ensuring flexibility and breathability during movement.
5. How should I care for my leotard?
Proper care is essential to maintain the quality and lifespan of your leotard. We recommend hand washing in cold water with mild detergent and laying flat to dry. Avoid machine washing and drying to prevent damage to the fabric and embellishments.
6. What is your return and exchange policy?
We want you to be completely satisfied with your purchase from Trinity. If for any reason you are not satisfied, we accept returns within [number of days, e.g., 30 days] of purchase for a full refund or exchange. Please review our complete return policy for detailed instructions and conditions.
7. How can I track my order?
Once your order has been processed and shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your package through our shipping carrier's website.
8. Do you ship internationally?
Yes, we ship internationally to many countries. Shipping costs and delivery times may vary depending on your location. During checkout, you will be able to see the available shipping options and costs for your destination.
9. Can I cancel or modify my order after it has been placed?
We strive to process orders quickly to ensure prompt delivery. If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that orders that have already been processed or shipped may not be eligible for changes.
10. How can I contact customer support?
For any inquiries, concerns, or assistance, our dedicated customer support team is here to help. You can reach us via email at [insert email address] or through our contact form on the website. We typically respond to inquiries within [response time, e.g., 24-48 hours] during business days.